Poço Fundo

Support

Last updated: October 19, 2026

Need help? Write to suporte-pocofundo@crowntech.com.br. We reply in English, Portuguese or Spanish within 2 business days.

FAQ

  • I lost my progress when changing phones: link your Apple or Google account in the game menu (when available) before switching. If you already switched, write to us with your display name.
  • The drill stopped: it digs up to 200 m below the last open floor. Open the next floor to keep it going.
  • I was away for a long time and earned little: production and the drill count up to 4 hours away from the game.
  • I bought something and didn't get it: open the game online and use “Restore purchases” in the game shop. If it persists, send us the store order number.